Frequently Asked Questions
Online: This is the fastest, easiest and safest way to shop from us. Just add one or more products in the cart. Then complete the payment process.
Email: Send an email with the catalog number, size, price, delivery and invoicing information to firstname.lastname@example.org or fill in the order form and attach it to the email.
Phone: Call us on ☎ +359 894 566 060 and we will process your order by phone.
Whichever method you choose, we will process your order on the same day and receive confirmation of your order by email or phone.
Super fast way to shop: you can shop without creating an account and you can finish in a few minutes. We receive all the necessary information to quickly process the order.
Easy: We have an easy-to-navigate website that allows you to search for your favorite products, add them to your shopping cart and complete the purchase / payment process.
Security: you can be sure that your information and personal data are well protected.
Code (s) of product (s) you wish to purchase.
Quantity and size.
Billing and delivery address.
Email and phone (so we can send you the confirmation).
Methods of payment.
Cash on delivery / Postal Money Order (PPP) - in cash upon delivery (onlu for Bulgaria - upon delivery by courier no receipt is issued according to ORDINANCE № N-18 OF DECEMBER 13, 2006 FOR REGISTRATION AND REPORTING OF SALES IN TRADE AND FIRST TRADE) .
Bank transfer to the account of the TRADER.
Company: SAXO LTD
SWIFT (BIC): UNCRBGSF
Bank: UniCredit Bulbank
Credit / debit card.
The prices on the site are in euros and refer to 1 piece / pair and do not include transportation and installation.
The client has the right to return the goods within 14 working days from the date of receipt of the goods. If the client refuses the delivery within the specified period, he should notify the seller and return the product in its original packaging, with the original labels, without indications that the product has been used, without being damaged or treated in any way / washing, ironing etc./ and under all other conditions under article 55 of the consumer protection act. In this case, the client pays the cost of returning goods.
Whether you choose to order through our website, email, or phone, we will notify you by email or phone of the status of your order.
You can change your order from "My account" from the menu "My orders" / for registered users / or contact us on our contact form, or on the following email email@example.com , as well as on phone +359 894 566 060.